Posted on 5th September 2024
At the ABRS+ we understand that running equestrian centres can be challenging. Juggling finances, staff, and clients as well as providing top quality care for your horses isn’t always easy.
The ABRS+ conference – Your Equestrian Centre and the Future is the ideal place to learn new skills and share ideas to ensure the success of your business. Part of the packed schedule of expert speakers includes a session on Practical Yard Management, Sustainability and Enhanced Client Experience.
Being open to new ideas is key to success and we are delighted to be joined by Carol Andrews of Wimbledon Village Stables who will talk about Building a positive work environment and retaining staff in the equine industry, and Louise Fitton of Ryders Farm Equestrian Centre who will cover Gaining and Retaining Clients by Smoothing and Creating the Best Customer Journey.
Carol has owned and operated Wimbledon Village Stables for 44 years. Passionate about her work, she has seen many changes over the years and believes the current environment is the best it has ever been. Despite the challenges of its London location, Carol has successfully created a happy and positive atmosphere for staff, horses, clients, and the local community, including neighbours and the business community. Her dedication to the stables is both a joy and a vocation, contributing to the thriving atmosphere at Wimbledon Village Stables.
At the conference Carol will share her methods and top tips for managing horses and staff to promote a happy and healthy and financially thriving working environment.
Louise FittonLouise is a Business Graduate and Operations Manager at Ryder’s Farm Equestrian Centre (RFEC), so brings with her a wealth of experience whilst understanding the pressures of equestrian businesses.
RFEC is a family run Riding Centre in Bolton, with a clear aim to be a leading Equestrian training centre and venue in the Northwest, providing dynamic coaching to riders from leisure riding to professionals training. RFEC don’t believe that horse riding and the equestrian world should only be accessible for a select few and want to break down the barriers to our sport for everyone in a knowledgeable, friendly and professional environment. Their mission is to provide high-quality training, development opportunities, and community support through enhanced facilities and programmes, fostering a space where the wellbeing of our horses and riders is paramount.
Louise will use her extensive marketing background to take you on the journey that a potential client might take from ‘How would they know about you?’, ‘How would they book with you?’, ‘What might be their experience when riding with you?’ to ‘How would you know what they think about you?’ Louise’s talk will give you food for thought as you consider how best to attract and retain clients.
Join us at The ABRS+ Conference, on the 14th October at The Unicorn Trust Equestrian Centre to learn from Carol and Louise and our other highly experienced speakers.
